Privacy Policy

Wakai Sangyo Co., Ltd. (hereinafter referred to as "the Company") establishes the following personal information protection policy regarding the handling of personal information of users of the "WAKAI Online Store for Business" operated by the Company.

The personal information we collect refers to information that can identify a specific individual, such as a person's name and address (including information that can identify a specific individual by easily cross-referencing it with other information).

1. About the Collection of Personal Information

We may collect personal information in the following cases.
(1) Ordering Products
　* Please note that if you enter your address or other information, the system may collect the information even if you do not finalize your order.
(2) Inquiries
(3) Request for Information Materials

2. Purpose of Using Personal Information

The personal information we receive from our customers will be used for the following purposes.
(1) To confirm your order and deliver the purchased products
(2) For responses and confirmation contacts regarding inquiries, etc.
(3) To contact you when handling complaints or issues
(4) To send information about products and services
(5) To send a survey to ask customers about the products they desire, etc.
(6) To review purchase history and provide enhanced services

3. Disclosure of Personal Information to Third Parties

Our company will not disclose the personal data obtained from customers to any third party in principle, except in the following cases.
(1) When the recipient of the disclosure and the content of the disclosed information are specified, and the customer has given consent
(2) When payment is required for the purchase of products
(3) When requesting the product delivery company to deliver the product

4. Management and Protection of Personal Information

We will properly manage the personal information of our customers that we collect and strive to prevent loss, destruction, alteration, unauthorized access, leakage, and other such issues.

5. Disclosure, Correction, and Deletion of Personal Information

We strive to manage personal information as accurately and up-to-date as possible. Additionally, for disclosure or deletion of personal information, please contact the inquiry desk below yourself.
To prevent the leakage of personal information to third parties, we will respond only if it can be confirmed that the request is made by the customer themselves.

6. Regarding Revisions to the Personal Information Protection Policy

Our company will review and revise the personal information protection policy as necessary.
The revised Personal Information Protection Policy will be promptly posted on our company website.

7. About the Contact Window

For inquiries regarding our Privacy Policy (Personal Information Protection Policy), please contact the person in charge below.

Wakai Sangyo Co., Ltd.
Personal Information Protection Officer Shigeta Yuki
1-6-30 Morikawachi Nishi, Higashiosaka City, 577-8530
TEL: 06-6783-2013
FAX: 06-6783-6198
E-Mail:wakainet-sales@wakaisangyo.co.jp